A clean refund and return policy shell for the future live store.
Before launch, define eligibility for returns, damaged-in-transit claims, wrong-item cases, custom/fabricated PCB exceptions, return shipping responsibility, refund timelines and contact escalation.
Customer submits order number and issue.
Team validates the case against policy.
Refund, replacement or approved exception.
This demo is ready for a real payment gateway/API connection.
